HOUSE MANUAL

Compass Hill House - Your health and safety

 

Emergencies: Dial 112 within the EU. Calls to these services are free even from a mobile (cellular) phone.

 

Fire:

 

Dial 112 or 999 and speak clearly. 

 

Note the ways out of the house now and make a plan for escape that every one in your party knows about. Test the smoke and CO alarms when you arrive to be sure that they are functioning properly.

 

Accident:

 

In an emergency situation Dial 112 or 999 and ask for the ambulance service. This number is also used for fire brigade and coastal rescue, lifeboat and the Gardai.

 

A number of Cork Hospitals provide accident and emergency (A&E) services on a 24-hour seven days a week basis. In a medical emergency, you can go directly to the A&E without an appointment. There is a charge for A&E visits of €45 or free if you are in possession of a medical card from the state. Kinsale Hospital does NOT provide A&E cover.

 

A&E Departments:

 

Cork University (Regional) Hospital: Wilton, Cork. Tel 021 492200 (Bus No 14 goes into the hospital complex and there is a stop at the door of A&E)

 

 

Mercy Hospital: Granville place, Cork Tel: 021 4935341

 

Electricity:

 

Dial 112 or 999 if someone is injured, then call ESB Networks 1850 372 999

 

Water:

 

In case of a water main bursting or other external flooding incident contact:

 

Cork County Council:021 4966512

 

Garda Síochána (Police):

 

In an emergency call 112 or 999; otherwise, contact local Gardaí 021 4772302

 

DOCTOR:021 4772253 or 021 4772717

DENTIST:021 4774407 or 021 4772788

PHARMACY: 021 4772077 or 021 4772151

 

 

It is our fervent hope you will never need any of these numbers.Services:

 

Electricity:

 

There are two meters; both will be read by the housekeepers before, and again, at the end of, your stay. From these readings we calculate the amount used during your stay. There is no charge to you for normal usage, but if you exceed 150kW in a week, we will have to make a request for payment. Don’t worry though, 150kW is an enormous amount. The two meters refer to two different tariffs based on the time of day - the night storage heaters are on the lower rated meter.

 

The greatest drains on electricity per hour are; the immersion water heater, stand-alone electric room heaters, cooker, dishwasher, electric kettle and steam iron in approximately that order. The night storage heaters run on the much cheaper night rate and so are very economical.

 

Water:

 

There are no charges to you for the use of water; although, we would ask that you use water with conservation in mind - however strange that request sounds in a country that receives so much of it free from the sky (but not during your stay we hope). Hot water is provided by the immersion tank in the hot press in the blue bathroom located on the middle floor. The immersion element has two settings when switched on: ‘Bath’ heats the entire tank and takes about an hour; ‘Sink’ heats only the top third and takes about twenty minutes. As a guide, ‘sink’ would be enough for one warm bath, but you’d really need ‘bath’ if a lot of you were showering at once. Only the shower in the middle bathroom heats water from cold - the other two showers require the immersion heater. This arrangement is building regulation to do with the amount of power that could potentially be drawn from three showers heating water from cold all at the same time. 

 

Heating:

 

As mentioned above, the main heating for the house is provided by night storage heaters that are very economical to run. To turn them on, flip the switch on the wall next to individual heaters. You can adjust the amount of heat stored, and how and when it is released using the thermostat settings on the top of each of them.  If you need more heating, there are stand-alone, plug-in heaters in every room on each level. Each has an individual thermostat allowing you to set a comfortable temperature. In addition to these heaters, there are wood- or turf-burning stoves in the lounges. Once lit and a fire well-established, they give great heat at low cost. We do not provide any fuel for these stoves, but you will very likely come to the house with a full basket of logs or briquettes, some fire lighters and a box of matches. Please be as generous as the last people and leave the baskets full for the next guests.

 

TIP: The best way to heat up the house is to light the stoves in the living rooms - they will give constant heat once hot as they warm up the bricks and mortar of the house.

 

A note about the Aga cooker in the ground floor kitchen: If it is on it is on, and you get the benefit of the extra water heating; if it is off, it stays off. Lighting the burner without first servicing it creates both noxious fumes and poisonous gases. There is a carbon monoxide monitor near the Aga, you should check it, and the smoke alarms on arrival.

 

Gas:

 

There are no mains gas appliances in the house at all.

 

Dehumidifiers:

 

There are three dehumidifiers in the house. If they have stopped, it is because the tanks are full. We'd be obliged if you could empty the tanks to set them off again. They can be noisy in operation, so feel free to turn them off at night for sleeping, but please leave them running during the day (they use about the same electricity as a fridge, so are not a big drain). The house can occasionally feel damp, and these dehumidifiers make all the difference. It is unfortunate that we need them at all, but as you will soon notice, the house is built right into Compass Hill.

Emptying the dehumidifiers is quite easy. For the small one there is a hand hold to pull open the front, the hinge is on the bottom edge. Lift out the black tank and pour the water away. Return the tank - it only fits one way - and close the door firmly to restart. The bigger one has a big drawer/bucket on the bottom that comes out completely. There is a fold down handle for carrying. Pour away the water, and replace the bucket with the runners slotted into the grooves underneath. They are all set to automatic, meaning that they will not remove all the moisture in the air making it uncomfortable, so there is no need to adjust them; but, if you felt it were needed, it is a simple enough matter to alter the settings. 

In addition to their usefulness against dampness in the house, they can be used very effectively to dry out wet-gear. Put one and the wet clothing in one room and close the door - they’ll be dry by morning. The ground floor kitchen is best for this as it is smaller. Just remember two things: they are heavy, so please take care when moving the dehumidifiers; and also that you should use the clothes horses provided and not drape wet things over the furniture please.

 

Bins/Refuse/Recycling:

 

Refuse and recycling bins are collected (noisily) on alternate Thursday mornings. Please take time to look at the calendar in the kitchen or watch for the neighbours’ bins to see which collection it is, and put out the appropriate coloured wheelie-bin if the housekeeper hasn’t done it.

 

Refuse:Green (paradoxically)

Recycling:Blue (even stranger)

Glass:Red (for danger perhaps)

 

There is a narrow lane between us and our neighbour that leads from the courtyard to the road; the lane has a door with a latch. Use this lane to put out the bins, but don’t let the door slam behind you - you don’t have a key.

 

In addition to the bins, there is a depot for recycling and glass on the Bandon Road.

 

Garden:

 

There should be no reason for you to do anything in the garden; although, if you were tempted to pull up a weed or two, no one is going to stop you. The grass is trimmed every week by Declan, whom you may or may not meet. He comes on a dry day, usually in the middle of the week. Please allow him to do his work if he’s there while you are. He doesn’t need access to the house to do the gardening, so you can rest assured.

There is a barbecue for your use while you are staying; the charcoal is usually stored in the shed at the top of the garden, and, as with the fuel for the stoves, please consider the next guests, and replace what you’ve used.

The garden also comes with a warning, the steps are often slippery after rain - particularly so if it has not rained for a few days. Please be careful on the steps on these occasions.

 

TV and radio:

 

There are two smallish TVs in the house; one in the red lounge; the other TV is in the ground floor lounge. The remote controls for them are to be left next to them please. The channels are changed with the Eir set top box that has a grey remote control. Please leave the Eir set top box plugged in and on standby when not in use - unplugging it wipes the memory and the box will then need to be set up afresh. 

 

Internet:

 

There is internet over wifi in the house, the router is located in the ground floor bedroom, under the dresser to the right of the window. The wifi network access code is written on the router. If you are experiencing difficulty with the wifi, go to the router, turn it off, then wait thirty seconds to turn it back on again. This should be enough to reset it. The signal is strongest in the two lower floors of the house.

 

Linen and Towels:

 

We provide two fresh towels per person; a large bath towel and a hand towel. Please do not take any of these to the beach. If you need more towels during your stay, contact us and we can arrange it - there is a charge for extra towels. The same applies to the bed linen; it will be freshly changed for your arrival, but if you need more, we can arrange it at a charge. Tip: There is no charge for using the washing machines and the clothes line in the garden.

 

Parking:

 

There is enough space outside the house for one car to park - the “No Parking” sign are for others to read and for your benefit. If you find that there is not enough space for your cars in front, there is a parking bay just a few metres from the door just beyond the town hall on the left. There is no charge for parking there.

 

Alarm:

 

If you think that you really need to set the alarm, then we can arrange for a pass code that will expire on the last day of your stay - there is a charge of €50 for this code. There is a further penalty charge of €100 if; you have forgotten your code, we need to let you in under the master code, or if you have set the alarm ringing and it needs to be re-set.

 

Out of Bounds:

 

There are very few places in the house that are out of bounds. They contain personal items of ours or are for storage, please respect them. If you cannot easily open a cupboard, a press or a door - you are not meant to.

 

Breakages:

 

We accept that accidents do happen, and if you break a glass or a cup or anything else small, we won’t levy a charge on your deposit; however, please let us know about it so we can make any necessary replacements. Leave a note on the kitchen table for the housekeeper as you leave. We’d far prefer you were honest if anything small did break - it’s really irritating for us to visit the house to find things broken that we had no idea about. Not only have we lost them, but our other guests have lost the use of them too.

 

Keys:

 

There is a lock box on the right of the door to the lane-way between us and our neighbour. 

Dial in the code you were given and there’s the key.

There is one flat Yale keys for access to the house during your stay. We restrict the number of keys to one for security reasons - keys have, in the past, gone missing; not knowing where they were, or with whom, has meant we were obliged to change the locks. If you lose, or take home the key, there will be a penalty charge of €100. 

 

 

Leaving:

 

Please vacate as soon as you can in the morning, and definitely no later that noon. The housekeepers need to access the house to change linen and tidy up before the new guests arrive. Return the key to the lock box, if it is not already there. If you think that you may have left something behind you, let us know, and we can ask the housekeepers to look for it.

 

The housekeepers come in to tidy up, fluff a few cushions and change the linen and towels only

It is you responsibility to leave the house in a similar state of cleanliness as when you arrived. Any extraordinary cleaning that needs to be done will be charged at their hourly rate, and if this also means that the next guests are delayed in getting into the house, there may be a further penalty charge.

 

We’d really appreciate a note in the guest book at the end of your stay - it’s always nice to read about our guests experiences, and if you can spare the time, give us a review on Trip Adviser or Holiday Lettings.

 

 

 

Useful to Know

 

Festivals in Kinsale:

There are lots of festivities in Kinsale during the year and not all of them in the summer - so you’ll have to come back to enjoy them!

 

Arts

Kinsale Arts Festival happens in September every year and is a great and growing success. Last year’s calendar of events had Camille O’Sullivan, Hypnotic Brass, Irish Chamber Orchestra and Bootleg Beatles for the sounds, Comedy from the Aprés Match team among others. The Hub at the Mill provided a base for all the visual arts and there were plenty of street performances to enjoy too. For more information, search for Kinsale Arts Festival.

 

Motors

The Kinsale Vintage & Classic Motor Club holds a rally in early May, lots of really special cars from all over the world turn up with their loving owners and the whole weekend is throbbing to the sounds of big V-eights.

 

Rugby

The Sevens by the Sea is always a busy event, with lots of young and up-for-it rugger types arriving from all over Ireland and farther afield. Held in May to coincide with the May Day bank holiday.

 

Charity

The annual Black & White Ball attracts visitors to the town and aids local charities into the bargain. Held in November, the boost to charitable organisations just before Christmas is very welcome.

 

Food

Each year in early October, Kinsale proudly hosts an International Gourmet Festival. The town is alive with foodies from every cuisine. The list of events and showcases is too long to give here, but expect to be loosening your belt by the end of the weekend.

 

Hallowe’en

The Hallowe’en Parade through the streets of Kinsale in all sorts of fancy dress is an annual treat - and not just for the kids! Families come from all over Cork to join in the parade’s fun.

 

Sovereign’s Cup

Held in June, the Regatta is regarded as one of the most fun regattas anywhere in the world.

 

Cork Jazz fringe

If the main event in Cork city is not to your taste, there is plenty on offer in Kinsale all during the bank holiday weekend. No need to list any venues here - you won’t be able to miss them.

Eating out:

 

There are plenty of places to get what you want to eat in Kinsale, but so much choice can be bewildering. So as a starter, here are three you might try.

 

Man Friday

Very extensive menu and wine list – this is much more of a special occasion place. Why not call in to the Spaniard for a glass of something since you are so close…

 

Scillytel 021 477 2260

 

Max’s Wine Bar

Max’s is more of a Bistro than a bar. Very consistently high quality fresh seafood in a comfortable dining room. There are also land dishes available to order if fish is not your own preference. It has the added advantage of being close to the house. Trip advisor rate this as the number one place to eat in Kinsale, we don’t disagree - tell Ann-Marie we sent you.

 

48 Main Street tel: 021 477 2443

 

Dino’s

Fresh fish and chips – what else needs to be added to that? Oh! You can eat there, or better still take it away… as far as the quay wall, sit and enjoy your yummy supper.

 

Pier Roadtel: 021 477 4561

 

The Black Pig

Spanish (and more else besides) wines and tapas - this bar is getting rave reviews everywhere. Luckily for you it is just at the end of the steps, down the hill, past the bowling green and a few steps to the left.

 

Lower O’Connell Streettel: 021 477 4101